Record the game ID on both devices
Open the information panel on desktop and mobile. Match exact title, provider, game identifier and version when displayed.
Confirm Both Devices Load the Same Release
Responsive graphics can rearrange controls without changing the game, but a different lobby route can also load another provider integration or configuration. Compare identifiers rather than screenshots alone.
Compare the rule file, not the layout
A portrait interface may move the paytable or feature meter. The important comparison is the stated reel rule, theoretical return, stake range and feature availability.
Check account history continuity
A single account should show the same completed round ledger across supported devices. Do not keep both game sessions active while testing.
Use one device for an open round
If a round is unresolved, finish the support trace on the original session before switching. Simultaneous launches can obscure which session produced an error.
Common questions
Does a different layout prove a different game?
No.
Which identifiers should match?
Provider, title, game ID and version.
Should one account run the game on two devices at once?
Avoid simultaneous sessions.